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Scoreboard Does Not Appear

Last post 10-14-2011 12:38 PM by JackassAlex. 20 replies.
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  • 09-09-2011 10:02 AM

    Scoreboard Does Not Appear

    I have been using the pool for years, but just did a fresh upload of 4.0 this year. I have no issues so far other than the fact that although I have set:

     const ENABLE_SCORES_ADDON = true

     The "auto update" checkbox" and "Load" button are present, but they timeout, even Mike's most recent updateScores.asp - dated 9/8/11

     I read that others are still having the same problem, however, my scoreboard is not even visible. Did I miss a setting to enable the scoreboard or is there another issue?

     Thanks in advance for your help

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  • 09-09-2011 11:52 AM In reply to

    Re: Scoreboard Does Not Appear

    I had a problem with the scores not updating automatically, but download the zip file from the main page (not the downloads here on this board) fixed it.
  • 09-10-2011 6:05 AM In reply to

    Re: Scoreboard Does Not Appear

    I just realized that the scoreboard is written into the footer and not the updateScores.asp like I had assumed. I tried to save time by using the footer from a previous season, which was created prior to the scoreboard addition. I'm pretty sure that will solve the scoreboard issue. I'll post when I finish the edit.

  • 09-10-2011 8:53 AM In reply to

    Re: Scoreboard Does Not Appear

     I'm sure there is something I screwed up along the way. I am still having trouble. I replaced my old footer with the footer from the download. For some reason when the footer loads the page becomes temporarily unresponsive. In fact all asp pages for my entire site are unresponsive. Each time it takes a minute or so to become responsive again, and at that point I can only load pages without the new footer. 

    After this issue I renamed the new footer to footerUs.asp and included it only in the updateScores.asp. That page is now the only page where I lose responsiveness. Anyone have an idea?

  • 09-10-2011 10:10 AM In reply to

    • drizzt09
    • Top 10 Contributor
    • Joined on 08-22-2009
    • Ontario Canada
    • Posts 399

    Re: Scoreboard Does Not Appear

    both download locations have now been fixed with the updated updateScores.asp

    Also check your \scripts\scoreboard.js

    make sure its set like:

     // Determine the correct URL to use for retrieving scoreboard data.
     var isPlayoffs = false;
     var scoresUrl = "http://www.nfl.com/liveupdate/scorestrip/ss.xml";
     if (isPlayoffs)
      scoresUrl = "http://www.nfl.com/liveupdate/scorestrip/postseason/ss.xml";

  • 09-10-2011 10:43 AM In reply to

    Re: Scoreboard Does Not Appear

     I have the newest version of both scoreboard.js and updateScores.asp. I'm in a bit over my head, but it seems like the scoreboard is stalling to pool upon loading. the scoreboard itself never shows more than "loading...". 

     Like I said before, when it stalls it only stalls asp files. I'm hoping that may be a clue for someone who knows a lot more about this stuff than I do. I host 2 pools and I'm only attempting the scoreboard on one of them at the moment. When I attempt to load the scoreboard in the main pool, I also lose access to the other pool which is in a separate directory altogether.

  • 09-10-2011 11:15 AM In reply to

    • drizzt09
    • Top 10 Contributor
    • Joined on 08-22-2009
    • Ontario Canada
    • Posts 399

    Re: Scoreboard Does Not Appear

    I would suggest taking all your files and put them on another host to test... i have seen a problem with GoDaddy and some other last season or the season before blocking it. Here is a free one for testing: http://www.jabry.com
  • 09-10-2011 1:50 PM In reply to

    Re: Scoreboard Does Not Appear

     Thanks drizzt09

    -I first tried uploading an unedited version to my current site, which had the same result

    -I then tried your jabry suggestion with my customized version and it worked perfectly.Not only did the scoreboard appear properly, but the scores auto-updated.

    I will be opening a ticket with my host, Arvixe. Hopefully there is something they can change on their end or make me a suggestion. I will post here with more info in case someone else has a similar issue.

  • 09-11-2011 1:58 PM In reply to

    Re: Scoreboard Does Not Appear

    I have GoDaddy Host and had the same problem. I found a post from Glitch under Updates, auto scores... Its on page two of the thread. Replace the code in the updatescores.asp file with his code and the autoupdates works. The Live scorboard works if you have the updated file that has been suggested on this thread. It is a little slow though. It seems to update the scorboard about one or two cycles behind. 

    Update, I thought it was updating but did the test with known scores in place and it doesn't update anything. Glitch's code stops the spinning of the loading but still doesn't update. I went back to Mike's version and have the spinning loader again.

  • 09-12-2011 4:28 AM In reply to

    Re: Scoreboard Does Not Appear

    Arvixe asked me the following in their latest correspondence:

    Hi Richard,

    When I try to access the below mentioned URL, I am being redirected to a login page.

    http://patriotnationpool.com/updateScores.asp

    Can you please elaborate how I can replicate the issue reported by you? I want the exact URL along with the login details if any to replicate the issue.

    Is the data being fetched using the standard port 80? 

    I directed him to a test site that I set up and gave him the admin password to fool around. Keep in mind that I already sent him updateScores.asp and scroeboard.js . I am not sure what he means by port 80, can anyone enlighten me?

     

  • 09-12-2011 5:12 AM In reply to

    • drizzt09
    • Top 10 Contributor
    • Joined on 08-22-2009
    • Ontario Canada
    • Posts 399

    Re: Scoreboard Does Not Appear

    Port80 is the standard non-secure web browsing port. Should be no redirecting. If anything you would be redirecting away not to the default port but I don't think it has anything to do with ports. Updatescores.asp does not allow anyone to access it unless they sign in as "Admin" (this is in the coding of that page at the top.... Unless coding is otherwise changed to allow other than Admin). When I go to the same link I get a login as well and "Admin" would need to be used to log in.
  • 09-12-2011 5:50 AM In reply to

    Re: Scoreboard Does Not Appear

     drizzt09,

     Can you think of a reason why a host might(knowingly or unknowingly) be blocking the retrieval of data from NFL.com?

     My issue arises first when loading the scoreboard. When the scoreboard in the footer loads upon logging in, the site locks up and I can no longer navigate. If I remove the scoreboard from the footer and log in, everything works fine until I click "Load" on the updateScores page. In my opinion something is retarding the data retrieval which is causing my issue. When I am not trying the get the score data in some way, the rest of the pool works perfectly.

  • 09-12-2011 12:24 PM In reply to

    Re: Scoreboard Does Not Appear

    JackassAlex:

    Can you think of a reason why a host might(knowingly or unknowingly) be blocking the retrieval of data from NFL.com?

    One reason could be for security purposes. Oftentimes when a site is hacked the bad guys will replace the default.html (or whatever the default page is) with one that they created which is nothing more than an iframe page that displays the hacked sites page but is actually retrieving data from another server. It's a tricky way to make the site look like it's legit when in actuallality it's harvesting data from another site and relaying it back to "the mother ship". So some hosting companies are disabling the ability for a site to retrieve data from another server so that they're more secure.

  • 09-12-2011 3:01 PM In reply to

    Re: Scoreboard Does Not Appear

    The getHtmlScores.asp and getRequest.asp scripts both use the Microsoft.XMLHTTP server object. It's possible the host restricts that.

  • 09-13-2011 9:28 AM In reply to

    Re: Scoreboard Does Not Appear

    Funny you should mention that, the guy working on my ticket  sent me this today. I could use your help with a response if possible.

     

     Hi Richard,

    I have spent some time investigating the issue and it seems that your application requires XMLHTTP to work. It is installed on the server. Is your website fetching the data and trying to store it temporarily on the server before displaying it? If so, what is the path that you are using?

    What are the system requirements for your application to work?

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